Rail
From families enjoying a day out, to workers dashing for their next meeting and friends heading on holiday, train travel should be a pleasure.
Mitie helps you give your passengers a great experience, makes sure stations run without a hitch and keeps your sustainability targets on track.
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How we can help
Improve rail operations with a trusted partner
With deep experience of the UK’s rail sector, our experts use the latest technologies, including remote monitoring and predictive maintenance, to maintain and improve your places and spaces. This means you can concentrate on keeping journeys running smoothly.
Our services encompass everything from heating, ventilation and air conditioning systems to air quality checks, security services and more.

Improve passenger experiences
Every trip your passengers take should be memorable for the right reasons. Our hygiene, cleaning and security solutions are designed to relieve the pressure from sometimes overstretched teams. We place safety, comfort and cleanliness at the heart of your operations so you can focus on your core business activities.
Smart data and intelligence solutions like Merlin Connect and demand-led cleaning anticipate issues before they arise, keeping your facilities safe and clean. This helps you provide exceptional passenger experiences.

Fast-track sustainability
Sustainability isn’t only becoming a legal requirement; it’s also a competitive differentiator. As one of the UK’s leaders in this space, we have the advanced strategies and smart technologies to help you optimise energy use, reduce emissions and plan a route to net zero.
From installing renewable energy systems to reducing waste at your sites, we offer the tools and support to help you build a greener future – for you and your passengers.

Add experience to your workforce – when and where you need it
Busy travel periods and workforce shortages can place a strain on your operations and have a negative impact on your passengers.
Mitie will supplement your teams with cleaning and security professionals at short notice. With BICSc-trained cleaners and fully qualified, vetted security personnel, you can take major events in your stride.

A single partner to keep you on track
From cleaning, engineering and security to decarbonisation and waste management, Mitie provides an end-to-end service offering, self-delivered to reduce complexity and costs while elevating your brand.
That means no more juggling multiple contracts and organising vendors – just one point of contact, a partner you can trust and consistent standards across every area of your operations.

Digital innovation for better operations
From our intelligence-led security services to remote monitoring and robotic cleaning, state-of-the-art technology is woven into our services. This augments our human expertise and years of hands-on experience in the rail sector.
We consistently strive to develop, test and deploy new technologies to make sure the services we provide are the most efficient, precise and effective.


We’re proud to be a Rail Forum premium member. We’re committed to working together with the rail industry to transform rail travel in the UK for the better.
Explore our services to rail stations and more
Case studies & articles
- News
- 5 November 2024
- Case study
- 5 August 2024
- Podcasts
- 25 March 2024
- News
- 4 July 2023
- Case study
- 2 February 2020
- Case study
- 2 February 2020
23
largest railway stations in the UK serviced for Network Rail
10+ years
working with the UK’s biggest rail companies
Awards & accreditations
Mitie’s work in the rail sector has received widespread recognition.
Green Apple Environment Award 2024, awarded to Network Rail and Mitie for their efforts in reducing Euston station’s carbon footprint and improving sustainability and waste practices
Kings Cross Station, 2024 Loo of the Year Awards
Best Team Award for the Eurostar Security Team, 2019 British Security Awards
Outstanding Security Officer Award for Muhammad Fahim, 2018 Outstanding Security Performance Awards (OSPAs)
Security Manager of the Year for Muhammad Fahim (Eurostar), 2017 IFSEC Security & Fire Excellence Awards
Safe Contractor approved
Contractors’ Health and Safety Assessment Scheme accredited
Disability Confident accreditation
ISO accreditations including 9001, 14001 & 18001
Watch how we helped to reduce waste at London Euston
Mitie partnered with Network Rail to reduce waste collections and increase recycling rates at London Euston rail station.
Get in touch
Whether you need a partner for engineering, staffing, security, cleaning and hygiene or decarbonisation, our experts have the experience you need – and you can get it all in one place. Just reach out for a chat and let’s talk about what Mitie can do for you.